The refundable deposit has to be paid in full while placing an order.
Charges for delivery as per the area, installation and pick-up are applicable. Extra charges may apply in case you do not have lift or permission to use the lift at your premises. This will be discussed before the delivery.
Bills will be raised at the end of every month or on the date the lessee requests for termination of the contract. Lessee will receive mails on the registered id at the end of every month or on the date the lessee requests for termination of the contract.
Monthly rentals have to be paid within 5 days (“Due Date”) after the bill is sent on your email id or phone number provided during booking the order. Payment should be made before the Due date to avoid late payment charges of INR 100 or an amount equivalent to your order’s rent per day, whichever is higher. Refundable deposit does not include any monthly rent. It is simply a security deposit which takes care of the damages if any and also defaulters. Please note that the lessor has the right to physically retrieve the rented items in the event of default of monthly payments if not paid after 5 days of due date. Any expenses incurred for collection of defaulted payments shall be borne by the lessee.
Refund Policy After the lessee confirms the end of the rental and registers a request to return the product, our team shall schedule a pick-up of the product. Once the product is picked up it shall undergo a quality check for any damages beyond normal wear and tear. If any damages are found the same shall be conveyed to the customer and charges shall be assessed basis the repair cost. If there are no damages and all rental payments are cleared till the end date, then the refund of security deposit shall be initiated. If any outstanding charges such as pending rent or repair costs are assessed then the same shall be deducted from the security deposit and the balance amount shall be refunded. Our team shall share a refund link within 5 working days on the registered mobile number and the lessee can enter their details and automatically collect the refund. If there are some technical difficulties with the refund link then the lessee can share the bank details and the refund shall be made to the provided bank details within 7 working days.
